Last updated: 03 January 2024

This Privacy Policy explains how Wholesale Pallet Market ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website, create an account, contact us, or make a purchase from our online store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1 Who We Are

Wholesale Pallet Market operates an online store that sells liquidation pallets, truckloads, overstock goods, shelf pulls, customer returns, salvage goods, and related wholesale merchandise to resellers, businesses, retailers, and organizations.

Website: https://wholesalepalletmarket.net/

Email: sales@wholesalepalletmarket.net

2 Information We Collect

We may collect different types of information depending on how you interact with our website.

Information You Provide Directly

We may collect information you provide when you create an account, place an order, contact us, use live chat, submit a form, or communicate with us by email. This may include:
Your name
Email address
Billing and shipping information
Company name, if provided
Order details
Products purchased
Payment method used
Messages sent through contact forms, chat, email, or social media

Payment Information

We may accept payment methods such as wire transfer, Apple Pay, Cash App, Zelle, or other payment options that may be added or removed over time.
Payment credentials are processed through payment service providers or payment partners. We do not store full payment card numbers or full payment credentials on our website servers. We may keep transaction IDs, order references, payment confirmations, and basic payment records for accounting, fraud prevention, and order verification purposes.

Automatically Collected Data

When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages viewed
Time spent on the website
Clicks and interactions
Referring URLs
Approximate location based on IP address

Cookies and Similar Technologies

We may use cookies, tracking pixels, and similar technologies for essential site functions, analytics, user preferences, cart functionality, checkout functionality, security, advertising, and remarketing, depending on the tools configured on the website.

3 How We Use Your Information

We may use your personal information for the following purposes:
To create and manage your account
To process, verify, and fulfill orders
To arrange shipping, delivery, invoicing, and customer support
To communicate with you about your orders, questions, account, or service requests
To send important service messages and website updates
To send marketing emails or promotional messages where permitted
To improve our website, products, services, and customer experience
To monitor website performance and analytics
To detect, prevent, and investigate fraud, abuse, chargebacks, unauthorized transactions, or security incidents
To comply with legal, tax, accounting, and regulatory obligations
To enforce our Terms & Conditions and other website policies

4 Legal Bases for Processing

Where data protection laws such as GDPR apply, we may rely on one or more of the following legal bases:
  • Performance of a contract, such as processing and fulfilling your order
  • Compliance with legal obligations
  • Legitimate business interests, such as fraud prevention, improving our services, securing our website, and communicating with customers
  • Your consent, such as for certain cookies, marketing communications, or optional tracking tools where required

5 How We Share Your Information

We do not sell your personal information.
We may share your information only when necessary with trusted third parties who help us operate our business, provide services, process orders, or comply with legal obligations.

Service Providers and Business Partners

We may share limited information with:
Website hosting providers
Payment processors
Email service providers
Analytics providers
Security and fraud-prevention tools
Shipping companies
Freight carriers
Logistics providers
Customer support tools
Marketing and advertising platforms
Other vendors that help operate our website and services
These service providers only receive the information necessary to perform their services and are expected to protect your information.

Professional Advisers

We may share information with accountants, lawyers, consultants, or other professional advisers where reasonably necessary for business, legal, tax, or compliance purposes.

Legal Requests and Protection

We may disclose information when required by law, court order, legal process, government request, or when necessary to protect our rights, property, safety, customers, or others.

Business Transfers

If Wholesale Pallet Market is sold, merged, acquired, restructured, or transferred, customer information may be transferred as part of that business transaction, subject to the protections described in this Privacy Policy.

6 International Transfers

Our website, hosting, service providers, or business tools may process information in the United States or other countries. If you access our website from outside the United States, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your location.

7 Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including:
Providing products and services
Processing and maintaining order records
Handling customer support requests
Maintaining business, tax, and accounting records
Resolving disputes
Preventing fraud and abuse
Enforcing our agreements and policies
Complying with legal obligations
When information is no longer needed, we will delete, anonymize, or securely store it where technically and legally appropriate.

8 Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information where legally possible
The right to object to or restrict certain types of processing
The right to withdraw consent where processing is based on consent
The right to opt out of marketing communications at any time
To exercise any of these rights, contact us at:
sales@wholesalepalletmarket.net
We may need to verify your identity before responding to your request.

9 Cookies and Tracking

Cookies help our website function properly and improve your experience. We may use cookies for:
Login and account access
Shopping cart and checkout functionality
Website security
User preferences
Analytics and performance tracking
Advertising and remarketing, where enabled
You can control cookies through your browser settings by blocking or deleting cookies. If the website has a cookie banner or preference tool, users should also be able to manage cookie preferences there.
Disabling certain cookies may affect website functions such as login, cart, checkout, and account access.

10 Marketing Communications

Where permitted, we may send you emails about products, promotions, order updates, business updates, or special offers. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at sales@wholesalepalletmarket.net.

Even if you opt out of marketing messages, we may still send important transactional or service-related emails about your orders, account, payments, shipping, policy updates, or security notices.

11 Security

We use reasonable technical and organizational measures to protect your personal information. These may include HTTPS secure connections, access controls, security tools, monitoring, and restricted access to customer data.

However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

12 Third-Party Websites

Our website may contain links to third-party websites, payment providers, shipping carriers, social media platforms, or other external services.

This Privacy Policy does not apply to third-party websites or services. We are not responsible for their privacy practices, content, security, or policies. You should review their privacy policies separately before using their services.

13 Children's Privacy

Our website and services are intended for adults, businesses, resellers, retailers, wholesalers, and organizations. We do not knowingly collect personal information from children under 18.

If you believe we have collected personal information from a minor, please contact us at sales@wholesalepalletmarket.net so we can take appropriate action.

14 Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, legal requirements, or service providers.

When we update this policy, we will revise the "Last updated" date at the top of the page. Your continued use of the website after changes are posted means you accept the revised Privacy Policy.

15 Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact us:
Wholesale Pallet Market

Website: https://wholesalepalletmarket.net/

Email: sales@wholesalepalletmarket.net